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How can I place an order on your website?
Does DE MOTIF COLLECTIONS deliver to PO Boxes?
Can I send an item as a gift?
How do I check the status of my order?
How long does it take to ship an order?
How is your shipping charges calculated?


How can I place an order on your website?
At DeMotifCollections, its easy to order any time of the day thru our web site. If you need any additional information of our products, you can reach us by email or by phone. The payment is done in a very secured manner. As we are partner with PayPal, payments are done securely, your credit cards informations will encrypted(that means even we won't know about your credit card information).Thru PayPal you can use any type of Credit Card. In case you don't want to pay thru PayPal, you can place an order thru email and send us money by Money Order.

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Does DE MOTIF COLLECTIONS deliver to PO Boxes?
We are sorry we don't deliver to a PO BOXES. De Motif Collections and its distributors/suppliers reserve the right to restrict shipments to within the Continental U.S., Alaska, and Hawaii. All orders must be placed with a residential ship-to address. Orders with P.O. Box, APO, or FPO shipping addresses will not be processed. Any orders with shipping addresses outside the Continental U.S., Alaska, and Hawaii will not be processed. Few of our items will not be shipped to Alaska or Hawaii.

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Can I send an item as a gift?
DE MOTIF COLLECTIONS gifts for all occasionsand decorative accessories make unique and lasting gifts for friends and family. Simply fill in the delivery address and gift card information and we will take care of the rest. If you place your order online, you can track it using our on-line tracking service to verify its arrival.

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How do I check the status of my order?
For each order placed on our website, we send an email with 'Tracking number' to your provided email address.

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How long does it take to ship an order?
Orders are normally shipped within 2 to 3 business days of receipt. For some of our items it takes 4-5 business days to ship and recive a tracking no.

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How is your shipping charges calculated?
Freight costs are charged by "UPS Zone", and reflect a percentage of your order size. Orders over $600 receive over 50% lower shipping rates. Shipping rates are estimates. We will notify you before shipping if your shipping estimate is higher, however most orders are actually accurate, or slightly below the shipping estimate shown. Ships to US only. Minimum shipping charge is $7.50

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Last Updated: 6 Feb 2007 15:57:52 PST home  |  about  |  terms  |  contact
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